Alternative Resolution of Consumer Disputes

In compliance with Article 18 of Law 144/2105, it is informed that the consumer for alternative dispute resolution must contact the Cowboy Boots Europe via email at allfashionboots@gmail.com, the competent Alternative Consumer Dispute Resolution (ADR) entity in your area or use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr
Competent Entities for Alternative Resolution of Consumer Disputes
As this online sales site, the Consumer Conflict Arbitration Center is responsible for the consumer's home.

In the event of a consumer dispute, the consumer can use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr  or to the following alternative consumer dispute resolution entities:

  1. CNIACC - National Center for Information and Arbitration of Consumer Conflicts Tel.: (+351) 213 847 484; Email: cniacc@unl.pt

  2. CIMAAL - Algarve Consumer Conflict Information, Mediation and Arbitration Center Tel.: (+351) 289 823 135; Email: cimail@mail.telepac.pt
  3. Center of Arbitration of Conflicts of Consumption of the District of Coimbra
    Tel.: (+351) 239 821 690/289. Email: geral@centrodearbitragemdecoimbra.com
  4. Lisbon Consumer Conflict Arbitration Center Tel.: (+351) 218 ​​807 000 / 218807030. E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
  5. Porto Consumption and Arbitration Information Center
     Tel.: (+351) 225 508 349 / 225 029 791; Email: cicap@mail.telepac.pt
  6. Vale do Ave Consumer Dispute Arbitration Center/Arbitration Court Tel.: (+351) 253 422 410; Email: triave@gmail.com
  7. Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) Tel.: (+351) 253 617 604; Email: geral@ciab.pt
  8. Consumer Dispute Arbitration Center of the Autonomous Region of Madeira Address: Rua Direita, 27 - 1º Andar, 9050-405 Funchal; Email: centroarbitragem.sras@gov-madeira.pt
    For more information, see the Consumer Portal at www.consumidor.pt