exchanges

If you wish to exchange an item purchased from the online store of Cowboy Boots Europe, you must first contact Cowboy Boots Europe, via email: allfashionboots@gmail.comAlternatively, by filling out the contact form with your order number and the reason for the exchange, you will receive the necessary instructions. Customers can cancel an order before it has been shipped; to do so, they must communicate their intention to cancel via the contact form or by email. allfashionboots@gmail.com  In the event of cancellation before departure, the  Cowboy Boots Europe undertakes to reimburse the customer within a maximum period of 14 days using the payment method used by the customer. All items purchased from the online store Cowboy Boots Europe, can be exchanged within 14 days, counting from the date of receipt, as long as they meet the following criteria:
It must be presented in the same commercial conditions, without having been used, with the original tags and without any use or damage.
They must be properly packaged in the original packaging and with the purchase invoice attached to the items.
The customer is responsible for the return shipping costs.
Once the returned order has been received and the conditions for exchange have been confirmed, the Cowboy Boots Europe We will proceed to send a new model or a new size.
Important: Any test must be carried out on a carpet or rug.
If the returned items do not meet the exchange requirements, the Cowboy Boots Europe, reserves the right not to accept the exchange.